Counseling Program Services Coordinator

Full time – 40 Hours per week 

The Counseling Program Services Coordinator is responsible for providing administrative and program support for the Youth Counseling Programs to further their goals and activities.  The Counseling Program Services Coordinator is responsible for receiving referrals for counseling programs, communicating with individuals and professionals who make referrals, attending meetings, assisting with grant reporting, assisting counselors with case management support, managing and co-leading groups for clients and families, and other tasks related to the administrative functioning of the program.  The Counseling Program Services Coordinator will also support the Youth Counseling programs in the coordination of equity, diversity, and inclusion work within the programs.


  • Bachelor’s degree in psychology, social work, or another related field or equivalent experience
  • Ability to work effectively as a team player within agency.
  • Willingness to communicate with clients, families, and community partners.
  • Familiar with or has training in Trauma-Informed Care or willing to learn about Trauma-Informed Care.



Program Area Knowledge and Abilities

  • Keep informed about the agency’s mission and programs as well as individual program policies and procedures.
  • Keep informed and up to date about available community resources, specifically for children and families.
  • Participate in training about trauma-informed care and provide on-going support for implementation and learning in trauma-informed care.

Program Area Support

  • Assist Program Director and Senior team members with projects and administrative tasks as appropriate and assigned.
  • Assist Senior team with requests for community collaboration (school projects, trainings, outreach)
  • Assist staff with case management support around direct clinical work with children and families, including but not limited to connecting participants with community resources and help coordinate services with families.
  • Maintain up-to-date cooperative agreements with partnering agencies
  • Help with the marketing, organization, preparation, and leading of clinical groups.
  • Oversee the development and operation of complementary healing opportunities for ReadyKids participants.
  • Oversee and maintain an online resource and intervention guide.
  • Provide additional trauma-informed support in the waiting room as needed.

Referral and Waiting List Services

  • Coordinate the referral system for the Inside Out Counseling Program and Teen Counseling Program.
  • Communicate with community partners about their services and on-going availability for referrals.
  • Meet regularly with the Program Director and appropriate staff on the referral team.


  • Analyze and summarize evaluation data needed for program reports and assist Program Director with completing reports for funders as appropriate and assigned.
  • Assist with the data analysis of the program’s Quality Assurance Plan.
  • Provide on-going assistance and support with electronic medical records for counselors.


  • Meet regularly with supervisor as scheduled to most effectively meet program needs and advance service delivery.
  • Be prepared for and provide input at team and other agency meetings.



All ReadyKids Employees will…


  • Actively promote vital connections between children, caregivers, staff, and our community partners.
  • Resolve issues with the person(s) most directly involved by sharing your thoughts and feelings directly and respectfully, remembering that others have thoughts and feelings, too.
  • Recognize each person’s uniqueness and strengths. Treat people in a caring and respectful fashion, mindful of individual, cultural and ethnic differences.
  • Be respectful in verbal and written communication to and about participants and colleagues.
  • Maintain appropriate professional boundaries with participants, colleagues and donors.
  • Protect privacy and confidentiality of participants, colleagues and donors.


  • Fully embrace our mission and vision, actively contribute to meeting them, and serve as an ambassador to engage the community in our efforts by providing clear and accurate information regarding the agency’s function and current programs.
  • Participate in the decision-making process as opportunities are available to inform agency and program decisions.
  • Participate in scheduled agency and other team meetings.


  • Recognize that one way does not work for everyone and stay flexible in our approach and thinking. Maintain flexibility in order to change when things change.
  • Present solutions along with problems with the goal of getting to yes. Stay open to new ideas and offer suggestions for new ways of doing things.
  • Be proactive; give and receive input and seek solutions that balance the needs of the individual, program, agency, and community.


  • Maintain the highest integrity in all aspects of agency and program operations and duties.
  • Utilize evidence-based and best practice models and strategies to provide the best opportunity for success.
  • Set appropriate priorities and make progress toward performance-based goals established for self, program, and agency.
  • Be accountable for individual and program results and give and receive feedback to improve individual, program, and agency performance.
  • Seek and utilize all available sources of data on an ongoing basis to inform decision-making in completion of all job duties.
  • Reflect on individual, program and agency results for continuous learning and quality improvement.


  • Participate in professional development and supervision to seek guidance, expand knowledge, and develop use of best practices.
  • Maintain passion and commitment to the agency’s work and participants.
  • Do your part to ensure the health and well-being of the entire organization.
  • Respect and protect agency-owned property and assets and use agency resources for business-appropriate purposes.



  • Starting salary: $44,000
  • ReadyKids pays 100% health, dental, and life insurance premiums for employee only plans
  • Voluntary vision and supplemental insurance
  • Generous paid vacation and sick leave; paid holidays
  • Employer-matched retirement plan

ReadyKids is committed to a diverse and equitable workplace. We believe diversity of identity, thought, approach, and experience provide the optimal environment for our growth, learning, and success. We aim to create a safe space where everyone belongs and can contribute to the organization in a way that is authentic and genuine to them. Click here to read our vision for justice, equity, diversity, and inclusion.

Open until filled. ReadyKids is seeking a diverse pool of applicants; all are encouraged to apply. Email cover letter and CV/resume to Ashley Wood at  ReadyKids is a drug-free workplace. EOE/ADA/AA.


Translate »